![]() And the best part? Many of these incredible destinations are accessible as day trips from the city itself. One of the best aspects of Tucson is that it serves as a gateway to a different world, just waiting to be explored. And the history embedded in this desert region is truly unique, setting it apart from anywhere else in the United States. The sandy wilderness, extending to the horizon, offers a raw and unforgettable experience. Immersing myself in the desert landscape, I encountered vast expanses of cacti, stretching as far as the eye can see. There are awe-inspiring National Parks to hike, towering mountain ranges to conquer, captivating canyons to navigate, and mysterious underground caves waiting to be discovered by intrepid explorers. The desert unfolds before me, inviting me to embark on thrilling adventures in the midst of nature’s wonders. Surrounded by the magnificent Sonoran Desert, Tucson offers a remarkable setting to explore. merge, leaving behind a fascinating tapestry of history, ruins, frontier settlements, and abandoned ghost towns. Tucson serves as a captivating crossroad where the rich cultures of Mexico and the U.S. It’s the second largest city in the state, situated near the Mexican border in the southern part of the United States. I would think that especially at the end of this pandemic that any attraction would be doing all they can to draw in customers and make sure they are treating them fairly and with respect.As an adventurous traveler in Arizona, I find myself captivated by Tucson, a vibrant city nestled in the hot and arid desert landscape. This was a extremely bad experience, I haven’t encountered anyone on our entire vacation that was as rude or intent on not accommodating customers as the people working today at colossal caves. Sadly this is our last day in tuscon and we decided to leave as it was clear the staff didn’t have any intent on serving us as customers. She said it would take too long to process and move up our tickets. The 10am tour left with 9 spots available and even as they were leaving we asked again if we could go and the lady at the cash register said no. The lady at the cash register told her no and that she wouldn’t do it. Another lady who was the tour guide asked if we could be added to the group and/or go on the 10:30 tour. We asked if we could be added to the group since 9 people hadn’t showed up and they said no. There were 9 empty spots out of twenty in the 10 am tour group. The tour at 10am was about to leave and they had said it was sold out. The lady at the cash register along with the gentleman were incredibly rude and acted like bullies toward us. He then told me that it wasn’t his choice to be in the Tuscon passport and he wished they were never in it. ![]() When I told them it wasn’t on their website, a gentleman who was in the office told me that there is way too much to put in their website and they couldn’t possibly do that. This is not stated on their website or the Tuscon passport site. They told us that we were supposed to purchase tickets online and then come in with the coupon and get a refund. We also tried to call and was told today that their phone have been down for three days. ![]() Yesterday we tried to order tickets online for the 10am cave tour, but there was no way to redeem our passport discount. We purchased the Tuscon passport for the local attractions. ![]() We are visiting from Maryland and had planned on visiting Colossal Caves.
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